At Rent Eazy Cars(www.renteazycar.com), we aim to provide flexibility while ensuring a smooth rental experience. Please review our refund and cancellation policy below:
Security Deposit:
A refundable security deposit is required at the time of booking, which varies depending on the vehicle selected. The security deposit will be fully refunded after the vehicle is returned, provided there are no damages, excess mileage, or violations of the rental policy. Any deductions will be made based on the condition of the vehicle or policy violations.
Refund Process:
Refunds for both the rental amount and security deposit will be credited back to the original payment method and account used for booking.
Cancellation Policy:
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Cancellation Over 7 Days Before Booking Start:
If the cancellation request is made more than 7 days before the booking start date and time, 25% of the rental amount will be deducted as a cancellation fee. -
Cancellation 48-24 Hours Before Booking Start:
If the cancellation is requested between 48 and 24 hours before the booking start date, 50% of the rental amount will be deducted. -
Cancellation Less Than 24 Hours Before Booking Start:
No refund will be provided if the cancellation request is made less than 24 hours before the booking start date.
Cancellation by Rent Eazy Cars:
We reserve the right to cancel any booking due to unforeseen circumstances. In such cases, a full or partial refund will be issued, depending on the situation.
For any inquiries or assistance, please reach out to our customer service team.
